Privacy Policy

Last updated: 25/3/26

 

1. Introduction

This Privacy Policy explains how Rosie Nottage Garden Design LTD (“we”, “us”, “our”) collects, uses, and protects personal data through our website:
www.rosienottage.com

We are committed to protecting your privacy and processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Data Controller

For the purposes of data protection law, the data controller is:

Rosie Nottage Garden Design Ltd
34 Malvern Buildings
Bath BA1 6JX
Email: design@rosienottage.com

If you have any questions about this Privacy Policy or your data, please contact us using the details above.

 

3. What Personal Data We Collect

We collect personal data that you voluntarily provide to us and limited technical data automatically collected through the website.

 

3.1 Information You Provide via Contact Form

When you submit an enquiry through our contact form, we may collect:

  • Your name

  • Your email address

  • Any information you include in your message

We do not intentionally collect sensitive personal data via this website.

 

3.2 Technical Data

When you visit our website, certain technical information may be automatically collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Date and time of visit

This information is typically collected via server logs and website functionality.

 

4. How We Use Your Data

We use personal data for the following purposes:

  • To respond to enquiries

  • To communicate with you regarding your request

  • To operate and maintain our website

  • To ensure website security

  • To comply with legal obligations

We do not sell or rent your personal data.

 

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate Interests – to respond to enquiries and operate our website

  • Consent – where you voluntarily submit information via our contact form

  • Legal Obligation – where we are required to retain information by law

You may withdraw your consent at any time by contacting us.

 

6. Data Storage and Security

Our website is built using WordPress and Elementor and hosted by 34SP.com 

Personal data submitted via the contact form may be:

  • Stored within the WordPress database

  • Transmitted to us via email

  • Processed and stored by 34SP.com as our hosting provider

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction.

 

7. Data Retention

We retain contact form submissions only for as long as necessary to:

  • Respond to your enquiry

  • Maintain business records

  • Comply with legal obligations

If you would like your information deleted, you may contact us.

 

8. Data Sharing

We may share data with:

  • Our website hosting provider (34SP.com)

  • IT or technical support providers (where necessary)

All third-party service providers are required to process personal data securely and in accordance with data protection law.

We do not sell personal data to third parties.

 

9. International Transfers

Some technical service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

 

10. Cookies

Our website uses cookies and similar technologies.

Details of the cookies we use and how to manage them are set out in our separate Cookie Policy.

 

11. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Request restriction of processing

  • Object to processing

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact the ICO at:
https://ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you approach the ICO.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.